Terms of Service

Agreement

These terms are an agreement between you and Kian Mobilesoft Ltd., the Canadian company that operates Maintano (“Maintano”, “we”). By using the Maintano app or website you accept them. If you do not agree, please do not use Maintano. You must be at least 13 to use Maintano, old enough to form a binding agreement where you live to accept these terms yourself, and subscriptions require authority over the store account that pays for them.

The service

Maintano is a maintenance logbook for vehicles — cars, trucks, motorcycles, boats, trailers, and more. The free tier stores everything on your device, supports one vehicle with unlimited log entries, and requires no account. Paid tiers add more vehicles, an optional sign-in, and cloud sync that keeps your records and photos on our servers so they follow you across devices; where these terms mention paid features, they apply only if you subscribe.

Accounts

Signing in is optional and is only ever needed for paid features — the free logbook works with no account at all. You sign in with an existing Google or Apple account; we do not issue passwords of our own. Keeping access to that provider account is your responsibility: it is the key to your subscription and to anything you have synced, and we cannot let you into an account you can no longer sign in to.

Your records and your responsibility

Your records belong to you. In the free app, your device holds the only copy: if the device is lost or reset, the app is uninstalled, or you use Settings → Delete all data, your records are permanently gone and we cannot recover them. Keeping a device backup is your responsibility.

On a phone, records belong to the account that was signed in when you entered them — or to the phone itself before any sign-in, until the first account that signs in takes them over. Signing in with a different account shows that account’s records only; the earlier account’s records stay on the phone until it signs in again. Delete all data erases the records of every account that has used the app on that phone.

Not maintenance advice, not an inspection

Everything in your logbook is entered by you. Reminders are a convenience, not a guarantee — Maintano is not a substitute for your vehicle’s manufacturer schedule or a qualified mechanic, and you remain responsible for keeping your vehicle safe and roadworthy.

The app can also offer a maintenance checklist to start your reminders from. It is a reference only, meant to give you an idea of the maintenance that usually comes up if you are not familiar with it. It shows typical intervals for this kind of vehicle. Your owner’s manual has the ones for yours. A reminder you add from the checklist is your own record: you can change or delete it at any time.

The same is true of everything Maintano produces from your records. CSV exports, printable service reports, and histories passed to another user by ownership transfer are reproductions of user-entered data: we do not check, verify, or certify any of it. A Maintano report or a transferred history is not an inspection, a warranty, or proof of a vehicle’s condition or maintenance, and anyone relying on one — including a buyer — should verify the vehicle independently.

Subscriptions

• Paid plans are annual auto-renewing subscriptions purchased through the Apple App Store or Google Play, at the price shown before you buy.
• You manage and cancel the subscription in the store you bought it from. After cancelling you keep paid access until the end of the paid period; then the free tier’s rules apply again.
• Going back to the free tier never deletes anything on your device. Your records stay on the device and stay readable. Cloud sync stops. If you have more than one vehicle, the app asks you which one stays editable — you choose, and until you do, the vehicle you edited most recently stays active. The others become read-only: you can still open them and read their whole history, you just can’t add to them until you subscribe again.
• Refunds are handled by the stores under their own policies. We do not issue voluntary refunds outside the store process.

If your subscription lapses

The copy on your device is yours to keep — we never delete it, whatever happens to your subscription. The cloud copy is different, because storing it costs us money to keep:

• We keep your synced records and photos for 12 months from the day your subscription expires. Any sign-in starts that 12 months over, so an account you still use is never at risk.
• Before the deadline we email you a warning at the address on your account, so a deletion never arrives as a surprise.
• At the deadline the whole account is deleted: the sign-in account itself, every synced record, and every photo. This cannot be undone. The copy on your device is untouched and stays exactly where it is.
• Resubscribing at any point inside the 12 months puts everything back the way it was, and sync simply resumes.

You can also delete your account yourself, at any time, from Settings → Delete account in the app. That signs you out immediately, wipes your account’s copy on your device (another account’s records on the same phone are left alone), and permanently purges the account and its synced data after 30 days — see how to delete your account and data.

Ownership transfer

Transferring a vehicle’s records to another user is part of the paid plans. It is started by you and confirmed on a consent screen that lists exactly what will be shared; the person receiving the records needs only a free account. Income entries you record for a vehicle are never part of a transfer: they stay in your account and in your read-only archive.

You hand over a single-use code that expires after seven days, and you can revoke it at any time before it is used. The code works for whoever holds it: it is how the records reach the other person without either of you learning the other’s email address, so guard it like a key and share it only with the person you intend. Once the other person accepts, the transfer is final: their copy sits in their account, and we cannot reverse it for you. You keep a read-only archive of the records, which you may delete. You are responsible for only sharing records you are entitled to share.

A transfer moves records between Maintano accounts — nothing more. It is not a sale, a registration, or a legal transfer of the vehicle itself, and Maintano is not a party to, and takes no responsibility for, any transaction or dispute between you and the other person.

Transfer is the only way records move between accounts in the app. If you lose access to the account your records are synced to, you may ask us to move them to another account of yours; we do so at our discretion, once per source account, after verifying that both accounts are yours, as the Privacy Policy describes. Where the source account has paid time left, we carry the equivalent access over to the destination account for the rest of that period.

Acceptable use

Don’t misuse Maintano: no unlawful use, no attempts to gain unauthorized access to our systems or other people’s data, and no interfering with or disrupting the service.

Changes to the service

Maintano will keep evolving: we may add, change, or remove features, and we may suspend or discontinue the service or the paid plans. If we discontinue something you have paid for, we will give reasonable notice so you can export your records — and whatever happens to the service, the copy on your device stays yours, readable and exportable.

Disclaimer and limitation of liability

Maintano is provided “as is” and “as available”, without warranties of any kind, to the extent permitted by law. To the maximum extent permitted by law, Maintano is not liable for indirect or consequential damages, for loss of data, or for decisions anyone makes in reliance on records, reports, or reminders produced from user-entered data, and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms excludes liability that cannot be excluded by law.

If your misuse of Maintano, or your sharing of records you had no right to share, leads to a claim against us by someone else, you agree to compensate us for the reasonable losses and costs that claim causes us.

Your local consumer rights

Some places — including the EU, the UK, and Québec — give consumers rights that no contract can take away. Nothing in these terms limits those rights, and where these terms conflict with them, your local rights prevail.

Termination

You can stop using Maintano at any time. We may suspend or terminate access to paid services for serious or repeated violations of these terms.

Governing law

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta. If the consumer law where you live requires disputes to be handled under your local law or in your local courts, that requirement is unaffected.

Changes

If we change these terms we will post the new version here and update the date at the top; material changes will also be announced in the app before they take effect. Continuing to use Maintano after a change means you accept the updated terms.

Contact

Contact us.